This Privacy Policy explains how SpriteFix ("SpriteFix", "we", "our", "us") collects, uses, stores, and protects personal data when you use https://spritefix.kaushikdev.com.
1. Data We Collect
- Account data: name, email address, profile image, and authentication identifier from Firebase when you sign in.
- Payment data: payment status, Razorpay order/payment identifiers, and related transaction metadata. We do not store your full card or bank details on SpriteFix servers.
- Upload and processing data: sprite files you submit for processing and technical metadata needed to process them.
- Technical and security logs: IP address, user agent, request timestamps, error logs, and rate-limiting counters.
- Usage analytics: aggregate product usage telemetry to improve reliability and performance.
2. How We Use Data
- Provide upload, processing, preview, and download functionality.
- Authenticate users and enforce paid entitlement for clean exports.
- Process payments and prevent fraud or abuse.
- Monitor uptime, troubleshoot failures, and improve performance.
- Comply with legal obligations and enforce our Terms and Conditions.
3. Legal Bases
Depending on your location, we process data for contract performance, legitimate interests (security, abuse prevention, service improvement), consent (where required), and legal compliance.
4. Data Retention
- Uploaded sprite files are processed for service delivery and are not intended for long-term storage.
- Account and payment entitlement records are retained as needed for service access, accounting, and legal obligations.
- Security and error logs are retained for a limited period based on operational and compliance needs.
5. Sharing and Processors
We share data only as necessary with trusted service providers, including Firebase (authentication/database), Razorpay (payments), and infrastructure/analytics providers. These providers process data under their own terms and privacy policies.
6. Your Rights
Subject to applicable law, you may request access, correction, deletion, portability, or restriction of processing of your personal data. To make a request, contact us at piyush.kaushik02@gmail.com.
7. Security
We use reasonable technical and organizational safeguards. No internet service is completely secure, so we cannot guarantee absolute security.
8. Children
SpriteFix is not directed to children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal data from children in violation of applicable law.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates become effective when posted on this page with a revised "Last updated" date.
10. Related Documents
Please also review our Terms and Conditions, Data Collection Disclosure, and Refund Policy.